Bonded & Insured Housecleaner

What does it mean if someone that cleans your home is "bonded and insured"?

Advertisements for home cleaning services often state that the cleaning company is "bonded and insured." "Bonding" in this context usually refers to the protection afforded to the cleaning company's customer if an employee steals from the customer. "Insured" should mean that the cleaner carries liability coverage for personal injuries and property damage, as well as workers' compensation insurance (you should verify that this is what the cleaning company means by "insured").

While "bonded and insured" is a desirable distinction for a cleaning service, the insurance coverage carried by an individual cleaner or company should be confirmed. Different cleaners may purchase different bond and insurance coverages, which could provide markedly different degrees of protection.

You should ask the cleaning company for a certificate of insurance documenting the coverage in place. You might also contact the cleaner's insurance agent to verify the existence of insurance and liability limits, and to determine whether the cleaner's work in your home would be covered under the cleaner's policy.